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IT Needs Assessment Status Dashboard

Background

An IT Needs Assessment for the Department of Pediatrics was performed in the spring of 2022 and the findings resulted in several recommendations presented to the department in the summer of 2022. The Pediatrics IT unit is managing an ongoing project to implement those recommendations. This dashboard indicates the current status of each recommendation.

Dashboard Status Key

Status 
Complete
In Progress
Pending Start

IT Operations

Recommendation Status
Staff Pediatrics IT at levels comparable to other School of Medicine IT units
Migrate from the local “pedom” domain to the UW-IT NetID domain
Implement service/request management system
Partner with other IT groups to provide device management solutions
Publish IT service catalog and knowledgebase
Request end user access for Pediatrics IT to common end user systems at SCH to support and evaluate integration with UW Pediatrics systems
Establish a formal relationship with the SCH IT
More information…

User Devices

Recommendation Status
Establish a computer depot
Establish a sustainable computer replacement cycle
Ensure workforce availability of work-issued computers ensuring personal computers are not used for storing and accessing UW and UW Medicine confidential data
More information…

Data Protection

Recommendation Status
Adopt UW OneDrive sync to protect local folders on computers
Adopt UW CrashPlan for instances where is not appropriate or inadequate
More information…

Administrative Information Management

Recommendation Status
Consider a non-IT led LEAN project beginning with one business unit to reduce email burden by encouraging consistent use of Teams and provide standard policies and procedures across all divisions for information management
More information…

Research Computing

Recommendation Status
Develop a funding model for research computing infrastructure and services
Develop a transition plan to move Pediatrics research computing into another UW or UW Medicine platform
Consider end-device computer provisioning model that can augment research computing capabilities
More information…

A/V Infrastructure

Recommendation Status
Upgrade department-managed conference spaces for modern video conferencing
More information…

IT Governance

Recommendation Status
Create an IT service catalog
Develop IT policies and procedures that enable compliance with UW APS and UW Medicine information security policies
More information…

Web Management

Recommendation Status
Develop web policies
Separate web management as a non-IT role
Delegate content management
Consider outsourcing hosting infrastructure
More information…