Background
An IT Needs Assessment for the Department of Pediatrics was performed in the spring of 2022 and the findings resulted in several recommendations presented to the department in the summer of 2022. The Pediatrics IT unit is managing an ongoing project to implement those recommendations. This dashboard indicates the current status of each recommendation.
Dashboard Status Key
Status | |
Complete | |
In Progress | |
Pending Start |
IT Operations
Recommendation | Status |
Staff Pediatrics IT at levels comparable to other School of Medicine IT units | |
Migrate from the local “pedom” domain to the UW-IT NetID domain | |
Implement service/request management system | |
Partner with other IT groups to provide device management solutions | |
Publish IT service catalog and knowledgebase | |
Request end user access for Pediatrics IT to common end user systems at SCH to support and evaluate integration with UW Pediatrics systems | |
Establish a formal relationship with the SCH IT |
User Devices
Recommendation | Status |
Establish a computer depot | |
Establish a sustainable computer replacement cycle | |
Ensure workforce availability of work-issued computers ensuring personal computers are not used for storing and accessing UW and UW Medicine confidential data |
Data Protection
Recommendation | Status |
Adopt UW OneDrive sync to protect local folders on computers | |
Adopt UW CrashPlan for instances where is not appropriate or inadequate |
Administrative Information Management
Recommendation | Status |
Consider a non-IT led LEAN project beginning with one business unit to reduce email burden by encouraging consistent use of Teams and provide standard policies and procedures across all divisions for information management |
Research Computing
Recommendation | Status | |
Develop a funding model for research computing infrastructure and services | ||
Develop a transition plan to move Pediatrics research computing into another UW or UW Medicine platform | ||
Consider end-device computer provisioning model that can augment research computing capabilities |
A/V Infrastructure
Recommendation | Status |
Upgrade department-managed conference spaces for modern video conferencing |
IT Governance
Recommendation | Status |
Create an IT service catalog | |
Develop IT policies and procedures that enable compliance with UW APS and UW Medicine information security policies |
Web Management
Recommendation | Status |
Develop web policies | |
Separate web management as a non-IT role | |
Delegate content management | |
Consider outsourcing hosting infrastructure |